Effective Security Officers Training Manual
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The CHDS accumulates data on a variety of aspects, including time of day, type of firearm, age of the shooter, and the cause of the shooting. Escalation of dispute exceeds all other categories for cause of shooting - indicating that training in de-escalation techniques is key to a security team.
This guide to hiring, evaluating, and maintaining a great security team breaks down that large goal into achievable and understandable tasks. Navigate to the specific section you want through the list above or read along as we delve into how to make it happen! How to Assess Your Security Needs. In order to create a physical security plan, it is vital to first assess your security needs. Physical security is the protection against any physical threats, which covers issues that may arise in the real world as opposed to a cyber setting.
Each campus has unique vulnerabilities that need to be addressed in order to proceed. Assess any identified risks or other concerns you may have.
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List past security issues as well as potential dangers you already know about. Walk through your campus, doing your best to assess risk and understanding threats and vulnerabilities. Create a physical security audit checklist. Key points to consider in a checklist would be:. NOTE: Each of the above categories of security assessment should further be expanded with campus-specific questions. Based on the checklist, choose suitable controls to mitigate the listed risks such as cameras, gates, security officers, visitor management systems including identification, etc. Create, communicate, and implement policies and procedures for the security team.
The Effective Security Officer's Training Manual
Once your security plan is in place, audit and assess the success of your controls. Review whether your security level has improved appropriately after defined intervals. If you find major issues, correct them accordingly. Give post order revisions to the security team. Physical security assessment is critical in safeguarding the campus grounds, buildings, traffic control, fire life safety systems, mailrooms, cleaning services, and other resources associated with the facility.
Reviewing your security plan is especially important in protecting students and staff. Without a good policy of physical security assessment, it is difficult to manage your campus without high risk factor. When selecting security personnel for your campus, focus on finding officers who have professional experience and training as well as the ability to communicate and integrate with your campus culture. If you are not hiring a professional security firm to staff your security resource, there are a few things to keep in mind as you hire security officers.
First and foremost, make sure that any officer you hire has a guard card or other state licensure.
State agencies perform background checks on the people they certify and, for safety and risk management reasons, you want to be sure that your candidates have no prior criminal history. Once these basic thresholds are met, assess whether your potential officers have training specific to working in a school community. Most states provide resources for specific training in school security. These programs help familiarize officers with rules about locker searches, ways to defuse situations, boundaries for appropriate physical contact, and guidelines for communicating with children - skills which are essential to successful engagement on any campus.
You will also want to find candidates who are interested and engaged in the community and the culture of your organization. Ensure potential officers have an appropriately authoritarian manner while still being accessible and friendly to all members of your community.
Officers should be able to maintain a strong command presence while still smiling and greeting everyone in a warm and friendly manne r. When students feel comfortable with the officers assigned to their school, they are more likely to feel safe and supported. They are also more likely to ask for help or report any unusual things they might see or hear. Read our how-to article before the switch!
How to Train Officers for a School. The training required to obtain a guard card covers the basics of serving as a security officer but does not provide much helpful information on working in specific environments. Officers stationed on a school campus will be called upon to support a variety of functions and participate in multiple interactions with clients at all levels - students, faculty, administrators, guests, alumni, government officials, board members, and community leaders.
For this reason, ensure that guards on a school campus receive specific training to help them communicate on different levels and determine the best approach for a given audience or situation. Due to the significant amount of legislation and precedent regarding school safety and child protection laws, school officers should also be trained on the requirements of serving as a mandated reporter, identifying appropriate and inappropriate physical interactions between students and adults, and being aware of the unique challenges children face in the way they interact with the world around them. Remember that security officers are often giving the first impression of a campus community.
Security Services: The Importance of Being Trained - Secureone Security Training Centers
Therefore, they should be fully trained on the culture of their campus and have a general understanding of what is expected from each member of the community. Officers are required to walk the fine line between serving as an authority figure while also providing a warm and welcoming atmosphere that supports the institution's educational goals. Serving and protecting a school campus require a different set of skills than those required of guards at a warehouse facility.
As we often say, kids are different than boxes. A security program designed specifically for schools will create the safest and most supportive environment for educational communities. How to Retain Officers. Maintaining security officers in their positions can be challenging. Some security officers are simply looking for work and are less interested in the details of a job description. When you find security officers who prioritize safety and the needs of your campus, it is critical to retain them.
You should expect officers to perform their duties well while representing their campus cheerfully and helpfully.
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However, if you hope to retain the officers who perform at a high level, it is important to recognize the work that officers do. When employees feel appreciated and seen, they are re-energized to tackle their duties. One way to do this is salary. Offering slightly more than that helps distinguish your position in the market at large. Retain officers by creating an environment where they feel they can advance and are challenged to reach goals outside of their comfort zones.
Give merit-based promotions and wage increases when officers achieve these goals. Recognize that officers are a part of your school community. They must represent your school in the way you desire, know the specific needs of your campus, and make an effort to develop appropriate relationships in the community. In return, your community should make an effort to learn officers' names and to make them feel welcome in their working environment.
Role of Armed vs. Unarmed Security. Armed and unarmed security often play similar roles when it comes to day-to-day operations.
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Both can be called upon to:. So, if everyone has these duties in common, what is the real difference between armed and unarmed security? Well, it boils down to this: During an emergency, security professionals incidental as well as police and fire department personnel must take the safest, most appropriate action with their own personal safety in mind.
As an airplane's crew will remind you, "put on your own mask before helping those around you. In addition to the fundamental difference of having the power and capacity to end a threat on campus, visibly armed security which is most typically our recommendation for K Schools and Higher Ed Colleges and Education also serves as a profound deterrent. How to Develop Personal Relationships with Schools. Becoming part of the school community is a key element to building an effective security team. If officers know the difference between those who have a valid association with the school and those who are out of place, response time will be improved if an unwelcome visitor gains access to your campus.